When Bigger isn’t Better
The Problem
“Communities” seems to be the buzzword of the year as we see more and more “social networks” and large scale online communities begin to dominate the marketplace. We’ve watched as Facebook went from local university community, to national college-based community, to world-wide software giant-in-the-making, but who is really benefiting from these communities?
Isn’t it the point of a community that with each new participant the power of the community as a whole grows? Why does it seem more and more that the only one’s benefiting from the growth of these communities are the business people reaping the ad-revenue behind them? It’s because that is exactly what is happening. The online web communities we have come to know and love are becoming less and less useful to us and more and more useful to the people who run them.
When Bigger isn’t Better
We need to move away from our infatuation with these over-inflated communities and towards a respect for smaller more specialized communities. When your talking about large scale communities like Facebook, the potential benefits for local communities are dwarfed. How much do you actually care about Facebook when your using it? I bet you barely even give it a second’s thought, you’re just looking to see what you’re friends have been up to. We as web developers need to begin developing communities for smaller localized groups that actually care about the community as a whole.
If we begin to develop smaller communities with a larger focus on physical presence we can develop communities of people who actually care about the group as a whole and actually want to put forth effort to improve it. (I’m avoiding examples here on purpose, I want you the reader to apply these thoughts as you see fit but I have presented many examples in past blog posts).
We’ve seen this trend many times before. Take corporate America for example: Big companies are full of people who work for money and care/know little about the larger entity they are a part of, while small companies are full of people who work passionately day and night for the growth of the company itself. Our obsession with big in the past few centuries has left us with less and less people who actually care about what they are apart of.
Large communities in turn are not able to offer the sort of specialization or quality of service that a more direct and localized community can offer. There is still an important role these large communities will play in our future, however, it will be the large communities that are built on a network of smaller more specialized and localized communities that prosper. Facebook’s social cause and donation applications have shown us how the massive size of a community can be harnessed for powerful positive influence on our society, but without the smaller focus of localized communities the larger community is nothing but bloated hype.
A system that could properly integrate smaller communities with one another to develop larger more powerful communities could be one of the most influential pieces in the puzzle we call our future.

August 2nd, 2008 at 9:32 am
Good post faz. I tend to agree that niche communities where people have a higher level of commitment and care are the preferred route.
Once thing I’ve realized is how difficult it’s going to be to make millions of people have dozens of social profiles - much easier to focus on a core group of people who you can really contribute value to in a meaningful way and then hopefully they’ll be empowered to spread the word themselves;
Ask someone nowadays and they’ll say I already have a Myspace, a Facebook and a LinkedIn - why the hell would I need a new profile on XYZ?
Being a member of the founding team of a web community, It definitely hits home. Good food for thought
August 2nd, 2008 at 2:52 pm
Joe, you bring up a good point. I urge you to check out Open Social. I think that as communities start to develop in a more numerous and specialized fashion, integration with Open Social will be crucial to creating an easy and efficient user experience.
We also have something pretty sweet in development right now that will answer your concerns using a bit of a different technique than Open Social, but similar concept. Msg me and I’ll give you some details, the project is still too early to be up on the blog.
September 23rd, 2008 at 2:42 pm
[...] the type of localization of web communities and software that I wrote about in my post “When Bigger Isn’t Better“. Anyone who walked the floor of Web2Expo was overwhelmed with salesmen pitching their [...]